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Technology to assist grieving families

Rookwood Cemetery is offering live video-streaming to help mourners who cannot attend physically.

GRIEVING families faced with Covid-19 restrictions on the number of people able to attend funerals are being helped to plan services at Rookwood General Cemetery using digital technology.
Director of marketing and client services Crystal Lindsay said the All Souls Chapel, a non-denominational venue within the cemetery grounds, features live video-streaming to help mourners who cannot attend physically.
“The technology also allows virtual funeral guests to partake in certain cultural traditions, such as viewing of the deceased, or special prayer or memorial rituals,” she said.
“Rookwood General Cemetery has also implemented social distancing measures for all meetings with clients and families, from virtual meetings and DocuSign for completing forms, through to outdoor meetings and personal protective equipment for those that still require a face-to-face appointment.
She said visiting a grave site is also still possible, provided social distancing rules are maintained and PlotBox, a digital mapping software which provides Google Map directions, is also helping minimise the time people spend looking for a gravesite.
“From July, Rookwood General Cemetery will also introduce virtual tours which will enable the community to connect with their loved ones.
“Through the use of technology, Australia’s oldest working cemetery aims to provide families and friends with meaningful ways to honour their loved ones from anywhere in the world.
“Furthermore, these digital tools will pave the way forward post COVID-19, to help connect those who cannot travel to funerals due to health or distance.”
More information is also available at rookwoodcemetery.com.au.